How can public and nonprofit sectors address society's most intransigent problems? How can we ensure that solutions are relevant, and flexible enough to adapt to changing needs? This course is an intensive deep dive into the intersection of human-centered design and the need for innovative, sustainable solutions in the public and non-profit sector. You can expect case studies and practical examples; guest speakers who will share how design thinking has impacted their work; and the opportunity to apply the human-centered design approach to a real-world project. This approach - often referred to as "design thinking" - has risen to prominence as a problem-solving method that builds on the strengths of design practice. Featuring iterative phases and the emphasis on understanding and engaging the people and context at the center of every problem we encounter, it can lead to more meaningful and effective outcomes.